We were inspired to create the SustainChains portal because our customers struggled with complicated software and we knew we could do it better. Food safety can be intimidating, but we are committed to making a user-friendly experience.
The food safety modernization act “FSMA” requires companies to have absolute control over their entire supply chain. SustainChains automates the time-consuming document collection process, saving your company time and money. We assess the documents from each supplier to ensure they meet your expectations.
SustainChains collects and archives your documents and your suppliers’ documents in a secure cloud storage. The documents can be accessed, shared and downloaded at all times.
The SustainChains portal makes the recall process easy. Our traceability system allows you to quickly identify the source of your products and provides instant access to the data from any location.
The portal automates the process of collecting complaints and assigning credit, and helps you identify trends to improve profitability.
Our interface is supported by a dedicated bilingual customer service team. Our customer service line operates Monday-Friday.
